MADRIX Forum • Madrix 3 Crashing
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Madrix 3 Crashing

Posted: Sun Jul 14, 2019 4:23 pm
by CheeWeez
I'm using madrix 3 for a LED video wall and it keeps crashing when I try to save a new setup it does this randomly please help

Re: Madrix 3 Crashing

Posted: Mon Jul 15, 2019 12:17 pm
by Guertler
Hello CheeWeez,
Welcome to the MADRIX forum.

To analyze the occured problem we are in need of some more information. Can you please send us the following information via e-mail to info[at]madrix[dot]com?

We need:
- A MADRIX logfile when the KEY is connected.
- A saved MADRIX setup file. If it is possible please send us a non corrupt one
- What is the Matrix Size of your project?

Re: Madrix 3 Crashing

Posted: Tue Jul 30, 2019 6:42 pm
by CheeWeez
Ok just sent you everything